Next level upgrade for support and dev teams

Web screen sharing, recording, debugging and browser health checks - completely remote
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Screenshot
Screen recording
Screen sharing
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Customer
You

Unique customer service made simple

See your customer's page - understand problems faster

See your customer's page - understand problems faster

No more guessing! Request screenshots or complete recordings of what your customers are having trouble with. Focus on solving their problems, not on asking questions.
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Highlight solutions on the spot

Highlight solutions on the spot

Provide a whole new support experience. Visually guide your customers instead of writing explanations. Highlight any area on your page and send it as deep link right into your app.
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Cobrowsing - Connect to your customers and guide them in real-time

Cobrowsing - Connect to your customers and guide them in real-time

Establish a real-time connection with your customer's browser and assist them directly on their page when needed. As if you were sitting next to them. No installation or downloads required.
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Save your team valuable time

Browser health checks & problem notifications

Never ask your customers about browser versions, console output or clearing cache again. Get notified every time something unusual happens in their browser with full insight about errors and problems
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Integrates with your ticketing tool

One click to export all information from a conversation or recording into a ticket. In case the same error happens again your support team member will be notified. The related ticket will show up giving them full insight about the issue.
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Perfect replays for developers

Every session can be shared and replayed as if it happened in your own browser. Developers can focus on fixing errors instead of trying to reproduce them.
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No drawbacks for your customers

No drawbacks for your customers
  • No data sent and no cookie set before any conversation starts
  • Content that is marked as "private" will never leave the browser
  • Very small script that won't slow down your page
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Rapidly growing integration list

slackslack
jirajira
gitlabgitlab
githubgithub