HELPING CUSTOMERS CAN'T GET ANY EASIER
coview gives your team the power to understand any of your customers concerns
No need to guess anymore Simply see what your users see and interact with them on their page.
See what they experienceRequest screenshots or screencasts to quickly understand what your users are having trouble with. With coview they don't need any plugin or external tool to record their page.
Point out solutionsSave time explaining things. Guide your user and highlight areas or send simple instructions right on their page. Save them as templates for other customers
Instant co-browseLike screen sharing just that it's limited to the browser and requires no installation, redirect or page reload. Connect in real time with your customers browser and help them complete their task.
Feels like watching a video Let your team replay entire sessions as perfect HTML copies
Everything includedView screenshots or replay entire sessions. See every user interaction and page transition.
Debug itWe didn't change the source HTML or any other code. So feel free to inspect any page or video with your native developer tools.
Sources and networkView all browser information and source files. Find out which request slowed down your page.
JS ConsoleKeep track of errors and logs as they happen. View and analyze the formatted JS code from the stack trace.
Only operating when needed Using coview won't slow down your page or track your customers. Techbot will only scan, analyze and reveal more of his super skills during a support case.
Integrates with your other tools Export sessions to your issue tracker and connect coview to your helpdesk