HELPING CUSTOMERS CAN'T GET ANY EASIER

coview gives your team the power to understand any of your customers concerns

No need to guess anymore Simply see what your users see and interact with them on their page.

See what they experience

Request screenshots or screencasts to quickly understand what your users are having trouble with. With coview they don't need any plugin or external tool to record their page.

Point out solutions

Save time explaining things. Guide your user and highlight areas or send simple instructions right on their page. Save them as templates for other customers

Instant co-browse

Like screen sharing just that it's limited to the browser and requires no installation, redirect or page reload. Connect in real time with your customers browser and help them complete their task.

Get help with technical stuff

Techbot knows when things went wrong

Every time your users share their screen, our techbot will analyze the entire browser session for unusual occurrences like an outdated client cache, slow server requests, page performance and more.

Smart issue management

Get all the insights when errors occur. Known issues will show up with their related tickets.

Feels like watching a video Let your team replay entire sessions as perfect HTML copies

Everything included

View screenshots or replay entire sessions. See every user interaction and page transition.

Debug it

We didn't change the source HTML or any other code. So feel free to inspect any page or video with your native developer tools.

Sources and network

View all browser information and source files. Find out which request slowed down your page.

JS Console

Keep track of errors and logs as they happen. View and analyze the formatted JS code from the stack trace.

Only operating when needed Using coview won't slow down your page or track your customers. Techbot will only scan, analyze and reveal more of his super skills during a support case.

Integrates with your other tools Export sessions to your issue tracker and connect coview to your helpdesk

Intercom
Slack
Jira
gitlab
github
asana

Looking for teams to join our beta Apply now and benefit from the free use of the tool for one year and a permanent discount.