Team collaboration

Manage all your communication in one place.
Team collaboration
Let your team collaborate on every customer request

Let your team collaborate on every customer request

Enable your customer service team to efficiently manage their tasks and avoid doing duplicate work. Have all communication from all channels in your team inbox.

Assign conversations to any team member and add notes or reminders when needed.

Always keep track of who is assigned or who is currently replying to a customer
Integrating your support email account

Integrating your support email account

Is your team still replying to support emails from a regular email client?

Simply connect Gmail or any other email account and make your customer service more efficient. You can still reply from your email client but have it all reflected in coview - and for your customers it won't make any difference.
Chat and customer feedback widget

Chat and customer feedback widget

Help your customers right on your website with live chat. If no agent is online, let them describe or record their problem with an easy-to-use feedback widget.

Layout and functionality of your widgets can be easily customized to fit your needs.